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FAQS

On this FAQ page you will find our most common questions. There are two sections below, General questions about our service or business, and Technical questions about EES and Scalar Energy.
If you can't find what you are looking for Contact Kim either by phone or through Contact page.

  • How do I become a member?
    It’s free to become a site member and be on our mailing list. Just click “Log In” on Home page, and then click “Sign Up”, and enter the required fields. Once you become a member, the Login link on the Home Page will let you sign in with name and password and allows you to cancel or reschedule any appointment you’ve paid for, without penalty, as long as it is before the start time of the session.
  • How do I schedule an appointment?
    At the top of every page of our website is a blue button that says Book Session. Just click it, select EES Session and select a date. It will ask for payment info at the very end. If there are no sessions that day or if the seats are all taken, you will have to select another day. At the moment, we do not accept walk-in appointments. Although if it’s a last-minute thing, or your internet is down, give Kim a quick call and she may be able to accept a walk-in appointment.
  • Do you offer discounts or Promo codes?
    We always offer a 35-40% discount on EESystem Sessions when purchased in a block of 4 ($70 each) or 8 ($60 each) from the $100 single session price. We also periodically offer special discounts on the single session price, usually announced via email to our members. It’s free to become a member. (See How Do I Become a member question, above.) Once a member, watch for an email announcing special Promo Codes. It can be entered at the time of Payment as you Book a Session.
  • Where is your center located?
    We are in the unincorporated section of Auburn, very near to Lake of the Pines. Halfway between I-80 offramp in Auburn and Grass Valley. Go to our Contact page and click on our address to see directions.
  • What about parking?
    There is a large parking lot BEHIND our building. (Best not to park in front, else a long walk). Just pull around back of the building up a small hill and look for the walking bridge which takes you directly to our door. We are a handicap-enabled business and there are also a few handicapped spots right at bridge. Anyone that is handicapped must bring a family member or provider with them to help them in/out of the bathroom and assist with getting them set up and comfortable for the session.
  • How long are your EESystem sessions?
    We offer both public and private EESystem sessions to accommodate all of the various time requests we receive and to accommodate children and pets too. The only request we cannot accommodate at this time is for overnight stays. For our public sessions, with posted days and times you can count on each week, we ONLY offer 90-minute sessions. Previously we offered one- and two-hour sessions as well, but found that most of our customers gravitated to the 90-min sessions. But if 90 minutes is too long or short for you, you can call Kim at the number at bottom of any web page, and she will accommodate your request for a private session of any length. You can also discuss with her anything special, such as young children or a pet you would like to bring.
  • What is the center’s environment like during a session?
    As you enter the EES room at Tranquility Center, you will feel you are immersed in a quiet and reverent space. We set the lights softly low, but not off. The EES monitors you see around the room broadcast the relaxing and healing frequencies as a colorful blend of photonic light. Meditative ambient sounds and music are played in the background during each session. We often play music at the “healing” frequencies of 432hz and 528hz. The room temperature is kept pleasantly cool for maximizing rest and relaxation, and can be adjusted upon request to be more comfortable. We have added a high-quality air purifier system to ensure you are breathing healthy air. Keep a consideration of quiet and peace during the session, but feel free to get up at any time to get water or use the restroom.
  • Can we chat during the sessions?
    In order to maintain a quiet, and relaxed space for everyone, we politely request unnecessary talking once the session begins. And please, silence or turn off your phone during the session.
  • Will someone alert us when the session is ending?
    Yes, there will always be a staff member in the room. In the final few minutes of each 90-minute session, they will quietly alert the room that it’s time to awaken fully and start coming back from your meditative state. At that time, you are welcome to engage in conversation and share, while gathering up your things.
  • What is a Private Session?
    You and whoever you ask to join you are the only member(s) in the EESystem session for the appointed amount of time that you chose. You will have to call Kim to discuss prices and details for Private Sessions.
  • What is a Public Session?
    Also called a Group Session, you are sharing the EES therapy room with other members (max 14). Pricing can be found on the Pricing page.
  • Do you offer overnight sessions?
    Not at this time, due to lease restrictions. But upon request we can offer a daytime Private session of up to 8 hours. Call Kim at phone number at bottom of page to discuss.
  • Do people physically feel anything during the session?
    Some people say they can sense the EES frequencies as they lie in their chairs. Some even feel the energy or sense of calm as they approach the building. But others do not specifically feel anything other than an extreme sense of peaceful calmness and tranquility during the EESystem session.
  • What are the detox effects of scalar energy?
    Expect varying levels of delayed detox symptoms that depend on each individual and their health. Some have had up to three sessions of experiencing detoxification symptoms, which usually occur the next day. This can include anything from a foggy brain, headache, aches in the weak parts of your body, or loose bowel movements. But the sessions themselves are almost universally only relaxing and meditative, and testimonies have shown that many if not most, find it peaceful and extremely relaxing the first time they experience it. Please visit eesystem.com if you wish more detailed data on the effects of scalar energy.
  • What are most commonly reported benefits during and after a session?
    Calmness, Peace, Harmony Clarity of thought Improved mental focus Increased energy Less fatigue Feeling emotionally clear and free Rejuvenation Pain relief Depression lessening Rapid post-surgical healing Less recovery time from athletic injuries Past trauma relief or lessening Heightened awareness Improved sleep . . . and most likely . . . Detoxification may be the most common benefit. Toxins will be expelled from your body. See our page on Detoxification. It is significant to note that some beneficial effects are immediate and some will begin to occur the few days after your session. The stronger the detoxification reaction the more you will benefit by coming back sooner. Dr. Sandra Rose Michael recommends a minimum of 10 hours in the EESystem the first month.
  • How long do the beneficial effects and feelings last?
    The effects of scalar energy are cumulative. The more time you are exposed, the more your body’s cells can approach the maximum millivolt level. It varies with all bodies. But go read the Testimonials to get a sense of what people report.
  • Are there mats or chairs during the sessions?
    Our EES center is equipped with comfortable zero-gravity reclining chairs. Each chair has its own warm blanket if needed, but you’re welcome to bring your own blanket or pillow. We also have two massage tables that can optionally be used in lieu of a chair, if full reclining is more comfortable. First come, first served on the tables or you may contact Kimberly to see if reserving a table is possible.
  • What should I bring to my session?
    Water is the most important one, and water bottles are encouraged, if they can be opened and closed quietly. If you forget, we provide alkaline ionized hydrogen water in the room that is also imprinted with the benefits of the EESystem. You may wish to bring your own socks or slippers since we suggest attendees remove their shoes in the reception area. And you may wish to bring a sleep mask and even ear plugs if you wish to drown out all sounds, although the background music is very relaxing. Dress comfortably with layers. You may feel a little chilly as you relax. Each chair will have a warm blanket if needed. Please, no food in the room. Come with an open heart and mind, ready to unplug, relax, and support your body’s natural healing ability. Please be as hydrated as much as possible prior to your session. Be sure you’re not hungry, but don’t eat a giant meal before your session. The rest/repair part of our nervous system also controls digestion. To optimize your energy enhancement effects, it’s good to be comfortably full, but not expending energy on digestion.
  • Are cell phones or laptops allowed?
    No, sorry. We ask that all cell phones or electronic devices be powered off upon entering our center.
  • Can I bring a book to read?
    Although that’s fine, seldom does anyone do this since the lights are dimmed and shades are drawn for the benefit of the experience and it is unlikely that most people can read in such low light. The exception is when you book a private session and/or bring a child to a private session that requires light to read a book or stay busy for the length of time you book.
  • Do you clean chairs between sessions?
    The chairs and massage-type tables are fully sanitized each day.
  • Are pets allowed?
    Not during public sessions, but please call to inquire about bringing your pet in its carrier to a private session. We do have a pet waiver to sign and if the pet creates a mess, the owners are responsible for, and must be prepared for, cleaning up after them. Animals can experience detox symptoms similar to humans and so it is strongly advised to have plenty of water with a bowl for your animal to drink during a session, and bring activated charcoal to have on hand if a detox reaction does occur. And while not common, it might be advisable to take your animal to see a veterinarian afterwards if detox symptoms persist more than a few hours.
  • Are children allowed?
    We do encourage everyone to come experience the benefits of the EESystem, but for children (12 and under) we would likely arrange a private child-friendly session, so please call and enquire. These private sessions can accommodate more noise and disruptions than our public sessions. It is a great family option and the price goes down with each family member you bring. Please note if a child is overly disruptive, they will not be allowed back. If the child creates a mess, the adults are responsible for cleaning up after them.
  • What is cancellation policy?
    We're sorry but we do not offer refunds for any of our services. You will receive an email reminder the day before your appointment, and you can reschedule it right up to the time of your appointment by logging into our website as a site member. Visit our Help page for instructions on how to reschedule. If you are running late for a Group EESystem or Sound Bath session, please reschedule vs. coming to the door late as it will be locked and it will count as a missed appointment which can no longer be rescheduled. If you are running up to 10 minutes late for a private session, please call or text 530-298-7455 to indicate approximately when you will be there.
  • How many sessions will I need to heal?
    Since it’s the immune system that does the healing, it’s different for everybody, of course. Some people are very sick or toxic. Others just wish to gain an optimal immune system. As with any training or therapy, the more sessions, the more opportunity for the body to heal itself. Some will feel the benefits sooner than others. If possible, it is recommended to start with Dr. Sandra Rose Michael’s guideline of 8-10 sessions in the first month (similar to starting a chiropractic program), and then listen to your body tell you when it needs another energy tune-up.
  • Are there negative side effects?
    Since almost everyone has toxins in their body you may experience detoxification symptoms within the next day or so after your session. Long term, detoxing is one of the best things that can happen to your body. On the other hand, for the first 24-36 hours, detoxing can have slightly uncomfortable side effects. But that being said, you can do some easy remedial things to eliminate or lessen symptoms. Let us explain. . . When toxins are removed from cells they dump into your bloodstream, urine and intestines. This is called the Herxheimer effect, and usually only lasts from 12 to 36 hours. Although a few people report no Herxheimer effect, most people can feel a bit punky, like they have a mild flu. If it happens, just know it’s a beneficial symptom since toxic crud is exiting your body. It does not last long, maybe a day, as your body eliminates all dirty toxins. These toxins come out through urine, sweat glands, exhaling breath, and bowel movements.
  • What should I feel if I do detox?
    The feelings of detox can range from almost unnoticeable to a bit uncomfortable (see Specific symptoms at next question). In general, the mildness or severity of feelings are based on several factors: How healthy or toxic you are before the session How hydrated the body is before and after the session Whether the person is in the midst of a health challenge (e.g., food allergy, environmental immune response, chemo or radiation treatments, severe or chronic emotional distress, etc.) How many times the Detox Protocol is done How often the body flushes the next few days thru bowel movements and urination and perspiration
  • What are some specific negative detox symptoms people report?
    Headaches Joint or muscle pains Sweating — possibly with uncharacteristically strong odor Frequent urination Urgent bowel movements Lethargy, fatigue or restlessness Tingling or itching (especially where injuries are healing) Mild brain fog Temporary nausea Pimples or bumps Rashes Swelling Bad breath Metallic taste in mouth if detoxing heavy metals Cold or Flu-like symptoms that dissipate faster than usual Most of these are rare or never happen. But don’t be surprised if you feel punky in any way. It’s a good thing. Your body is ridding itself of unwanted toxic elements. It only lasts a short time, less or not at all if you drink lots of water. Just remember they usually pass in 24-36 hours. And of course, the symptoms may become less and less after each session because your body is becoming cleaner after you spend time with scalar energy.
  • Can I lessen the negative detox side effects?
    Absolutely. You can avoid all or most detox effect by doing just a few simple things, as follows: First, drink plenty of water for a few days after your session. Second, take a sea salt bath (not Epsom salt bath) within the first day or two. To see instructions on this, see “Detox Recommendations” here:
  • What should I do after an EESystem™ Session?
    Two things: - Drink clean water (around a gallon a day). - Do a Detox Salt Bath. See our Salt Bath Recipe on Detoxification page.
  • Why is a Sea Salt Bath suggested so strongly after an EES Session?
    The Salt Bath detoxes (i.e. cleanses) the toxins from the body. The body needs a way to fully excrete the toxins from the body after sessions or the toxins may remain in the body possibly causing nausea, headaches, etc. See the Salt Bath Recipe/Protocol on our Detoxification page.
  • Do you offer any accessory products to further enhance wellness?
    Yes. Beneficial frequency is found everywhere, and many people choose to enhance their wellness journey and purchase some of these cutting-edge products either while at our center, online on our website. Check them out here on our Products page.
  • Can you give me any medical advice?
    Sorry, we can’t. See “Disclaimer” at the bottom of this page for details.
  • Can you explain how the EESystem works?
    The Energy Enhancement System (EESystem or EES) generates multiple bio-active life enhancing energy fields, including scalar waves, and a morphogenic energy field – also known as the torsion field or scalar vortex. When this is combined with light in the form of biophotons, the body’s DNA matrix interfaces with it, promoting its innate ability to promote healing. These energy fields provide the environment within which to improve its circulation, oxygenation, and cellular charge thus increasing cellular energy. At optimum energy, cells in the human body maintain an electrical charge in a range between 70- and 90-millivolts. Aging and disease occur when the cellular charge drops to lower levels (currently most people in the world have cells functioning well below the acceptable range). Studies show, for example, bodies suffering from cancer tend to exhibit a cell charge below 20 millivolts. Every cell has a crystalline structure that is capable of holding a charge. The non-linear (scalar) waves move through the matrix of the body via the crystalline structures within each cell, and this charge held by these crystalline cell structures begins the process of increasing the cell’s millivolt energy-range to promote cellular regeneration. Then the body can use this increase in energy and its own innate wisdom to heal itself. For more information about the clinical studies and additional research, the most thorough collection of documentation is on the research page of EESystem.com.
  • Is the EESystem technology safe for everyone? What about pregnant women and those with medical conditions?
    Since its inception, the EES modality has generally been considered safe for all people, including pregnant women and those with medical conditions. No known problems have been reported. However, as always, it may be important for you to consult with a healthcare professional before you visit us.
  • How big of a difference does number of EES units make?
    How big of a difference do the number of EESystem units make? The answer is still somewhat controversial. EES centers can be found that have 4 to 48 units. Our center here in Auburn has 8 units. Most people tend to lean toward believing that bigger is better, for instance, a 24 unit center is 3 times more effective than an 8 unit setup. This may be patently false. Dr. Sandra Rose Michael, the inventor, has written or spoken on this, and her opinion is that more units does mean more effectiveness, although we can't seem to find any details that precisely detail what the differences are. All of the dozens of scientific research and studies published on the EESystem website to date were done with 8 unit system, bar one that was done with a 16 unit system. So, clearly an 8 unit system provides the benefits of bigger systems. If you like you can go read the studies yourself at the Energy Enhancement System™ website. ​ Until we can see some third party studies that accurately calculate the benefits based on number of units, here's our current position based on over a full years experiences and many of our client's direct testimonials: ​ In our opinion, you should look at an EES unit somewhat like a phone charger, since basically an EES machine is "charging" the voltage of every cell of your body There are "standard" chargers (say 4-12 units), and there are fast chargers (maybe 24 units and above). Using our example, a fast charger is not necessarily better than a standard charger. It just charges the body's cells more quickly. But like a phone, you cannot charge past 100% Therefore, once the body's cells are "full" (i.e. max voltage), you may be receiving much less benefit or even no benefit. So consider that it makes no difference how you got there, via a 4-unit or a 48 unit. Likewise, the time spent with the session may max out also. It's also a topic of controversy how long one should stay in a continuous session . . . one hour? two? 8? 24? If you stay past the point where your cells are "charged", you may be wasting time and money. The body absorbs only what it needs and capable to use. Admittedly though, there's no way to tell when the body's cells have reached that saturation point We personally suspect there may be an advantage to slowly charge the cells, and therefore it may be better to attend a center with 8-12 units. And we also suspect the optimum length of a session is about 90-minutes for most. If your body seems to need more, you could book multiple sessions in a day, or we can offer a private session of any length, even overnight. Currently we offer only 90 minute sessions, based on a survey of our clients. It seems to be the most common length that our customers feel is optimum But you cant go wrong with any number of units. Even the small Qube (4 units) can have the same benefit, although it may take longer to fully "charge" your cells We recommend you come try our 8 unit system and also try a 24 unit system, and then trust your body's own innate intelligence to help you decide! Hope this helps!
  • Who is Dr. Sandra Rose Michael / the inventor of EES?
    Hon. Dr. Sandra Rose Michael, DNM, PhD, DCSJ Inventor, Researcher, Professor – Applied Integrative Biophysics Dr. Sandra Rose Michael is credited with bringing forth the technology and the healing hardware behind EES, Enhanced Energy Systems. Born to genius scientists who met in Engineering Physics, Dr. Michael has taught holistic health for over four decades, including inventing the 1st effective “Scalar Healing Light Chamber” in 1978 in her Salon of Health. Dr. Michael’s lifelong, award-winning work in applied integrative biophysics has earned prestigious recognition, such as Presidential and International Who’s Who. She has lectured at the United Nations, MIT, the World Health Summit, the Harvard Club, London’s Royal Society of Medicine, Mount Sinai Medical School, the Scalar Research Experts Conference, Tesla Tech, Regenerative Technology and Anti-aging Congresses, as well as numerous medical schools and Ministries of Health worldwide. Knighted for her humanitarian service, Dame Dr. Michael has served on the board of the Global Foundation for Integrative Medicines and as a Commissioner for the International Tribunal for Natural Justice. Dr. Michael is featured globally in a variety of books, newspaper and journal articles, including a peer-reviewed University of Hawaii study on seizure disorder in autism. Her True Bio-Scalar Enhanced Energy System Technology has been broadcasted widely on radio and TV, and seen on CNN, Fox News, The Doctors, Wall Street Journal, and the Beverly Hills Times, plus being highlighted in a full-length movie titled The Grand Self.

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Disclaimer:

Our philosophy is that only the power that created the body can heal the body. Therefore, we do cannot offer to diagnose or treat any disease or condition.

The EESystem is not a medical device. The EESystem Technology is not intended to diagnose, treat, cure, nor prevent any illness. No guarantees expressed or implied are made about the efficacy of the technology. Results may vary between individuals. Information and statements made available to you about the system are for educational purposes and are not intended to replace the advice of your doctor. This also applies to all additional products and services provided by Tranquility Center including written information, labels, brochures, and flyers, as well as any information provided orally or by any other medium of communication. Medical advice should be obtained only from your own qualified health care practitioners. The views and advice expressed by the EESystem Technology licensor are not intended to be a substitute for conventional medical services.

Disclaimer
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